Cookies Policy

Last updated:

1. Introduction

This Cookies Policy explains how Glowcleanelimina ("we," "our," or "us") uses cookies and similar tracking technologies on our website. This policy should be read in conjunction with our Data Protection Policy to understand how we collect, use, and protect your personal information.

By using our website, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our website.

2. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies allow websites to recognize your device and remember information about your visit, such as your preferences and actions.

Cookies typically contain two pieces of information: a site name and a unique user ID. When you return to a website, your browser sends the cookie back to the site, allowing it to recognize you and customize your experience.

3. Types of Cookies We Use

We use several types of cookies on our website, each serving different purposes:

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have requested cannot be provided. These cookies do not gather information about you for marketing purposes.

Examples include:

  • Authentication cookies to identify you when you log in
  • Security cookies to protect against fraudulent activity
  • Session cookies to remember your actions during a browsing session
  • Load balancing cookies to distribute traffic efficiently

Legal basis: These cookies are necessary for the performance of our contract with you and to comply with legal obligations.

3.2 Functional Cookies

These cookies allow our website to remember choices you make (such as your language preference or region) and provide enhanced, personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on content.

Examples include:

  • Preference cookies to remember your settings and choices
  • Language cookies to display content in your preferred language
  • Accessibility cookies to remember accessibility preferences
  • Video player cookies to remember playback settings

Legal basis: These cookies are based on our legitimate interest in providing you with an improved user experience, or your consent where required.

3.3 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. All information collected by these cookies is aggregated and anonymous. We use this information to improve how our website works and understand user behavior.

Examples include:

  • Google Analytics cookies to track website usage and performance
  • Heatmap cookies to understand how users interact with pages
  • A/B testing cookies to compare different versions of content
  • Error tracking cookies to identify and fix technical issues

Legal basis: These cookies are based on your consent, which you can withdraw at any time.

3.4 Marketing and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. These cookies remember that you have visited our website and share this information with other organizations, such as advertisers.

Examples include:

  • Retargeting cookies to show relevant ads on other websites
  • Social media cookies to enable sharing and track campaign performance
  • Conversion tracking cookies to measure advertising effectiveness
  • Personalization cookies to customize ad content based on interests

Legal basis: These cookies are based on your explicit consent, which you can withdraw at any time.

4. First-Party and Third-Party Cookies

4.1 First-Party Cookies

First-party cookies are set directly by our website. We have full control over these cookies and use them to improve your experience and analyze website performance. These cookies are essential for basic website functionality and personalization.

4.2 Third-Party Cookies

Third-party cookies are set by external services that appear on our website. We do not control these cookies, and they are subject to the privacy policies of the third parties. Common third-party cookies on our site include:

  • Google Analytics for website analytics and performance monitoring
  • Google Fonts for typography and design consistency
  • Font Awesome for iconography and visual elements
  • Payment processors for secure transaction handling

We carefully select third-party services and ensure they comply with applicable data protection regulations. However, we recommend reviewing their privacy policies for detailed information about their data practices.

5. Session and Persistent Cookies

5.1 Session Cookies

Session cookies are temporary cookies that expire when you close your browser. They are used to maintain your session as you navigate through our website, ensuring a seamless browsing experience. These cookies do not collect information from your device and are deleted automatically when you end your session.

5.2 Persistent Cookies

Persistent cookies remain on your device for a set period or until you manually delete them. They are used to remember your preferences and settings for future visits, providing a more personalized experience. The duration of persistent cookies varies depending on their purpose, ranging from a few days to several years.

6. How We Use Cookies

We use cookies for various purposes to enhance your experience and improve our services:

6.1 Essential Website Functionality

  • Enabling you to log in and access your account
  • Remembering items in your shopping cart
  • Ensuring website security and preventing fraud
  • Maintaining your session as you navigate pages
  • Distributing traffic to optimize performance

6.2 Personalization and Preferences

  • Remembering your language and region preferences
  • Storing your accessibility settings
  • Customizing content based on your interests
  • Remembering your cookie consent choices

6.3 Performance and Analytics

  • Analyzing how visitors use our website
  • Identifying popular content and navigation patterns
  • Detecting and resolving technical issues
  • Testing new features and improvements
  • Measuring website performance and load times

6.4 Marketing and Communication

  • Delivering relevant advertisements based on your interests
  • Measuring the effectiveness of marketing campaigns
  • Preventing you from seeing the same ad repeatedly
  • Understanding which marketing channels drive traffic

7. Managing Your Cookie Preferences

You have several options to manage and control cookies:

7.1 Cookie Consent Tool

When you first visit our website, you will see a cookie consent banner allowing you to accept or customize your cookie preferences. You can change your preferences at any time by accessing the cookie settings through the banner or footer link.

7.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View and delete cookies stored on your device
  • Block all cookies or only third-party cookies
  • Receive notifications when cookies are set
  • Delete cookies automatically when you close your browser

Please note that blocking or deleting cookies may impact your ability to use certain features of our website. Some functionality may not work properly without cookies enabled.

7.3 Browser-Specific Instructions

For detailed instructions on managing cookies in specific browsers, please visit:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
  • Opera: Settings > Privacy & security > Cookies and other site data

7.4 Opt-Out Tools

You can opt out of certain types of cookies using industry tools:

  • Google Analytics Opt-out Browser Add-on: Prevents Google Analytics from collecting data
  • Network Advertising Initiative Opt-out: Opt out of interest-based advertising from participating companies
  • Digital Advertising Alliance Opt-out: Control personalized ads from member companies

8. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universal standard for how websites should respond to DNT signals. We do not currently respond to DNT signals, but we respect your privacy choices and provide multiple ways to control cookies and tracking.

9. Cookies and Personal Data

Some cookies may collect personal data, such as IP addresses or unique identifiers. When cookies collect personal data, we process it in accordance with our Data Protection Policy and applicable data protection laws, including GDPR. We implement appropriate security measures to protect cookie data and limit access to authorized personnel only.

10. Cookie Retention Periods

Different cookies have different retention periods:

  • Session cookies: Deleted when you close your browser
  • Authentication cookies: Typically expire after 30 days of inactivity
  • Preference cookies: Usually retained for 1 year
  • Analytics cookies: Generally retained for 26 months
  • Marketing cookies: Typically retained for 90 days to 2 years

You can delete cookies at any time through your browser settings, regardless of their expiration date.

11. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will notify you by posting a notice on our website or sending an email. The "Last updated" date at the top of this policy indicates when it was last revised.

We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about our use of cookies or this Cookies Policy, please contact us:

Glowcleanelimina
Ilmalantori 1
00240 Helsinki, Finland
Phone: +358 9 8866 6000
Email: community@glowcleanelimina.world

We will respond to your inquiry as promptly as possible, typically within 30 days.