Terms of Use

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1. Agreement to Terms

These Terms of Use constitute a legally binding agreement between you and Glowcleanelimina ("Company," "we," "our," or "us") concerning your access to and use of our website, courses, and services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not access or use our services. We reserve the right to modify these Terms at any time, and your continued use after such modifications constitutes acceptance of the updated Terms.

2. Eligibility and Account Registration

To use our services, you must be at least 16 years of age and have the legal capacity to enter into binding contracts. By creating an account, you represent and warrant that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breach. We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

3. Course Enrollment and Access

3.1 Course Registration

When you enroll in a course, you enter into a binding agreement to pay the applicable fees. Course enrollment is subject to availability, and we reserve the right to cancel or reschedule courses due to insufficient enrollment or other circumstances beyond our control.

3.2 Access Rights

Upon successful payment, you receive a non-exclusive, non-transferable license to access course materials for personal, non-commercial use. Access duration varies by course type and is specified at the time of purchase. Lifetime access courses remain available as long as we continue operating the platform.

3.3 Course Content

Course content, including videos, documents, assignments, and materials, is provided for educational purposes only. We strive to ensure accuracy and quality but do not guarantee that content is error-free or suitable for all purposes. Course content may be updated or modified without notice to reflect industry changes or improvements.

3.4 Technical Requirements

You are responsible for ensuring your device and internet connection meet the technical requirements for accessing courses. We are not liable for access issues resulting from inadequate equipment, internet connectivity, or software compatibility.

4. Payment Terms

4.1 Pricing and Fees

All prices are displayed in Euros and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time, but price changes will not affect orders already placed. Promotional pricing is subject to terms and conditions specified in the promotion.

4.2 Payment Methods

We accept various payment methods as indicated during checkout. By providing payment information, you authorize us to charge the applicable fees. You represent that you have the legal right to use the payment method provided.

4.3 Payment Processing

Payments are processed by third-party payment processors. We do not store complete credit card information on our servers. Payment processing is subject to the terms and policies of the payment processor.

4.4 Failed Payments

If payment fails or is declined, we may suspend your access to courses until payment is successfully processed. You remain responsible for any outstanding amounts, and we may pursue collection through appropriate means.

5. Refund and Cancellation Policy

Our refund policy is detailed in our separate Return Policy document. Generally, refunds are available within a specified period after purchase, subject to certain conditions. Once you have accessed significant portions of course content, refunds may not be available. Please review our Return Policy for complete information.

6. Intellectual Property Rights

6.1 Our Content

All content on our website and in our courses, including text, graphics, logos, videos, software, and course materials, is owned by or licensed to Glowcleanelimina and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

6.2 Your Content

When you submit content to our platform (such as assignments, forum posts, or feedback), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for operating and improving our services. You retain ownership of your content and are responsible for ensuring you have the right to share it.

6.3 Student Work

Projects and work you create during courses belong to you. However, we may showcase exceptional student work in marketing materials with your permission. You may decline such requests without affecting your course access or standing.

6.4 Trademarks

Glowcleanelimina and related logos are trademarks of our company. You may not use our trademarks without prior written consent. Third-party trademarks mentioned on our website belong to their respective owners.

7. User Conduct and Prohibited Activities

You agree to use our services responsibly and in compliance with all applicable laws. Prohibited activities include, but are not limited to:

  • Sharing account credentials or course access with unauthorized individuals
  • Downloading, copying, or distributing course materials without permission
  • Reverse engineering, decompiling, or attempting to extract source code
  • Using automated systems or bots to access our services
  • Engaging in fraudulent activities or payment disputes without valid reason
  • Harassing, threatening, or abusing instructors, staff, or other students
  • Posting offensive, defamatory, or inappropriate content
  • Attempting to gain unauthorized access to our systems or other users' accounts
  • Interfering with the proper functioning of our services
  • Using our services for any illegal or unauthorized purpose

Violation of these prohibitions may result in immediate termination of your account and access to courses without refund, and we may pursue legal action if necessary.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Data Protection Policy, which is incorporated into these Terms by reference. By using our services, you consent to our data practices as described in the Data Protection Policy.

9. Third-Party Services and Links

Our website may contain links to third-party websites, services, or resources. These links are provided for convenience only, and we do not endorse or assume responsibility for third-party content, products, or services. Your interactions with third parties are solely between you and the third party, and we are not liable for any damages or losses resulting from such interactions.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

We strive to maintain continuous service availability but do not guarantee uninterrupted or error-free access. Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We may suspend or modify services for maintenance, updates, or other reasons without prior notice.

10.2 Educational Outcomes

While we provide high-quality educational content, we do not guarantee specific learning outcomes, career advancement, or employment opportunities. Your success depends on various factors including your effort, dedication, and circumstances beyond our control.

10.3 Limitation of Liability

To the maximum extent permitted by law, Glowcleanelimina and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to loss of profits, data, or opportunities.

Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.

10.4 Jurisdictional Limitations

Some jurisdictions do not allow certain warranty disclaimers or liability limitations. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Glowcleanelimina and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms
  • Your use or misuse of our services
  • Your violation of any third-party rights, including intellectual property rights
  • Any content you submit or share through our services
  • Your violation of applicable laws or regulations

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us. Upon termination, you will lose access to courses and materials, subject to our refund policy. Some provisions of these Terms survive termination, including intellectual property rights, disclaimers, and limitations of liability.

12.2 Termination by Us

We reserve the right to suspend or terminate your account and access to services at our discretion, with or without notice, for violations of these Terms, fraudulent activity, or any other reason we deem appropriate. Termination for cause does not entitle you to a refund.

12.3 Effect of Termination

Upon termination, all licenses granted to you under these Terms immediately cease. You must stop using our services and delete any downloaded materials. We may delete your account data in accordance with our data retention policies.

13. Dispute Resolution

13.1 Informal Resolution

If you have a dispute with us, please contact us first to attempt informal resolution. We are committed to working with you to resolve issues amicably and efficiently.

13.2 Governing Law

These Terms are governed by and construed in accordance with the laws of Finland, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Helsinki, Finland.

13.3 Arbitration

For disputes that cannot be resolved informally, you agree to submit to binding arbitration in accordance with Finnish arbitration rules, unless prohibited by applicable law. Arbitration proceedings shall be conducted in English in Helsinki, Finland.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by posting a notice on our website or sending an email to your registered address. Changes become effective upon posting unless otherwise specified.

Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using our services and may be entitled to a refund according to our refund policy.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Data Protection Policy, Cookies Policy, and Return Policy, constitute the entire agreement between you and Glowcleanelimina regarding your use of our services and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Invalid provisions shall be modified to the minimum extent necessary to make them valid and enforceable.

15.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

15.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction. Any attempted assignment in violation of this provision is void.

15.5 Force Majeure

We are not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or technical failures.

16. Contact Information

If you have questions, concerns, or feedback regarding these Terms of Use, please contact us:

Glowcleanelimina
Ilmalantori 1
00240 Helsinki, Finland
Phone: +358 9 8866 6000
Email: community@glowcleanelimina.world

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.